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The Lean 3PL
It's obvious that if you're evaluating 3PLs to support a portion of your supply chain, you want to ensure you identify one with a 'quality' culture. But saying it's so doesn't mean it is.
According to Steve Banker on the Forbes site, you need to actively ask questions and roam the floor. Read the summary of his discussion with Ryder's Lean VP HERE. Last modified on Monday, 05 January 2015