Estimated reading time: 0 minutes, 18 seconds

Omni-channel is not only one of the hottest new terms in today's business lexicon, but it's also just a generally great concept. Unfortunately, the devil, as usual, may be in the details.
In a personal experience story on the Apparel site, Greg Kefer of GT Nexus talks about the operational challenges in making it work. Check it out HERE. Last modified on Saturday, 02 March 2013
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