Is Omnichannel Making You Money?
Before a change is made, the most fundamental question a manager should ask is how the bottom line will be affected. As omnichannel consumers have forced all sort of changes to be made to supply chains, it may be a good idea to revisit that question.
In an article on the DC Velocity site, Richard Sharpe proposes a simple framework by which profitability can be evaluated. Check it out HERE.
