Estimated reading time: 0 minutes, 18 seconds

Keeping Score for the Consumer

Have you ever wondered if you, the consumer, are really valued by the stores, service providers, and sites you frequent?

Well, it looks like not only are you valued, but you also have a 'score' that describes what sort of customer you are and would be.  Natasha Singer in the New York Times describes how it all works here. 

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