Retail

Retail (132)

How Walmart is using Robots

For some years now, robots have been creeping slowly into the retail industry. It is due to the advantages that they offer that many organizations are investing in them. Walmart is one of the companies that has embraced robots in its activities. The company has been adding thousands of robots to its stores across the US to carry out various functions most of which are repeatable or predictable tasks. Being the world’s largest retailer, Walmart is always looking for methods to improve service delivery, enhance customer experience and minimize the cost of production. Discussed below are areas where Walmart is using drones.

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How Did Your Supply Chain Fail Your Black Friday Efforts?

black friday phoneBlack Friday 2018 is in the rear view mirror and whatever your results are they depended largely on the state of your supply chain. So now is the time to take a look at what happened while there still may be a few days to make adjustments before the final days of the retail shopping year.

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3 Ways Retail Stores Can Survive In The Age Of Amazon & E-Commerce

crumbling retailThe business news is full of bleak outlooks or bankruptcies for a number of big retail stores, with iconic Toys ‘R’ Us one of the latest casualties. The crumbling of several brick-and-mortar giants continues during the rise of e-commerce, led by Amazon. Some of those still in business are attempting to improve their online capabilities as a way to compete better in the changing landscape. Walmart, for example, plans to open fewer stores so it can focus on e-commerce while enhancing existing stores. Target has been building out its digital offerings, with same- and next-day delivery services being tested.

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Amazon Go - It’s all about the back end

Amazon Go TAThe first consumer available Amazon Go store opened and every grocery cashier is looking at their paycheck. Well that’s probably an overstatement and in fact Amazon has been testing its Go concept on its own employees since December of 2016 and in development and internal testing for about five years, so the concept is far from new. And while the general news is all about consumers being able to walk out the door without saying hi to a cashier the real story is all about inventory and supply.

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Managing the supplier relationship makes business better

The relationship between supplier and customer is critical to both parties. But it most often falls on the customer to manage that relationship because while the supplier has plenty at stake, the customer has their own customers to consider. And if the product being delivered to the end customer falls short of expectation in any way, the customer will be the first to feel the impact. Supplier relationship management (SRM) is no longer just a ‘feel good’ part of the business. It’s critical and is being treated as such, and automated to a large extent. Having fast and accurate evaluation of supplier performance and acting in positive ways to either assure stability or taking quick action to avoid problems needs to be at the top of the list for companies that want to assure the best results for their own customers Here are four areas to pay attention to when managing the SRM.

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Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead

omnichannel shoppingThe 2017 holiday season saw a significant increase in shopping, with nearly 80% of U.S. holiday shoppers buying gifts from Amazon, more than any other top retailer. Feeling the pressure to stay ahead of Amazon, many retailers began holiday promotions in early November but this approach can backfire.

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Preparing Your Business for the Holiday Rush

holiday sales strategy 1Consumers are continually increasing their holiday spending budgets year-over-year. With more sales opportunities than ever before, can your business handle the influx of orders, customers, and shipments? Here are 7 things your business can start doing now to prepare for the holiday rush.

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Online Holiday Shoppers May Break Distribution Channels

online shopping cover photoEarly results from 2017 holiday shopping show big increases in spending. As of this writing brick and mortar results are still preliminary with Cyber Monday and weekend online purchases still not tallied. But a survey conducted by Voxware indicates this year’s shoppers have higher expectations than in previous years. And they want flawless delivery in record times. Will the increased activity and inflated expectations dampen shoppers’ confidence in online ordering when they count on expeditious delivery the most?

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Reverse logistics will trash your inventory plans

returned goodsIt’s the 4th quarter of the year when retailers are finalizing their stock in anticipation of the holiday season. Historical trends set the stage for quantities, locations, and pricing but a major shift in how consumers consider their own purchase strategies will play havoc with retailers. The problem is with product returns and how consumers now consider their purchases to be temporary.

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Retail by the App

retail appsRetail drives a big portion of the EDI traffic along the supply chain. Whether it’s online retail or brick and mortar retail, the issues are the same. But let’s face it… sometimes it’s just easier to find the product you’re looking for by using a search engine online rather than wandering aimlessly through the aisles of a big box store. Increasingly, retailers are supplementing the in-store experience with apps on shoppers’ mobile devices. Read more...

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