Retail

Retail (136)

After abandoning air express deliveries, FedEx will also stop ground deliveries for Amazon

FedEx is bringing its ground shipping contract with Amazon to an end. Despite working together for years on ground and air deliveries, Amazon is now building its own delivery network.  Amazon’s go-it-alone strategy is the main reason why partners such as FedEx are moving away. Over the years, Amazon has shown its intention to compete with the leading players in the logistics industry. This means that it will become a direct competitor to FedEx in the coming days. In fact, Amazon is now building its infrastructure which includes cargo planes, trucks and is also investing in local delivery drivers. The move by Amazon to compete directly with its former business partner is evidence of tension that has been building up between the two long-time partners.

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State of Voice Shopping 2019

When we visited the topic of voice-enabled shopping last year, we concluded that brands and businesses looking to take advantage of the new medium would need to do some significant legwork across their ecosystems to promote the capability to customers and have their products appear properly. While that principle continues to hold true today, much of the landscape around voice shopping has changed materially here in 2019. Let’s dive in.

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How Traditional Marketing Can Benefit From A Digital Twist

At one time, marketing meant using such tactics as buying commercial time on TV or radio stations, advertising in a newspaper or magazine, or sending your message through direct mail.

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Walmart AI IRL

Last week Walmart opened its first AI-powered store in Levittown, New York. Called the Intelligent Retail Lab or, IRL; the store is the first of its kind. Exploring how AI technology can help stores like Walmart with everyday tasks like restocking; the IRL will monitor and track data that will give engineers the statistics they need to improve every facet of the store.

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How Walmart is using Robots

For some years now, robots have been creeping slowly into the retail industry. It is due to the advantages that they offer that many organizations are investing in them. Walmart is one of the companies that has embraced robots in its activities. The company has been adding thousands of robots to its stores across the US to carry out various functions most of which are repeatable or predictable tasks. Being the world’s largest retailer, Walmart is always looking for methods to improve service delivery, enhance customer experience and minimize the cost of production. Discussed below are areas where Walmart is using drones.

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How Did Your Supply Chain Fail Your Black Friday Efforts?

black friday phoneBlack Friday 2018 is in the rear view mirror and whatever your results are they depended largely on the state of your supply chain. So now is the time to take a look at what happened while there still may be a few days to make adjustments before the final days of the retail shopping year.

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3 Ways Retail Stores Can Survive In The Age Of Amazon & E-Commerce

crumbling retailThe business news is full of bleak outlooks or bankruptcies for a number of big retail stores, with iconic Toys ‘R’ Us one of the latest casualties. The crumbling of several brick-and-mortar giants continues during the rise of e-commerce, led by Amazon. Some of those still in business are attempting to improve their online capabilities as a way to compete better in the changing landscape. Walmart, for example, plans to open fewer stores so it can focus on e-commerce while enhancing existing stores. Target has been building out its digital offerings, with same- and next-day delivery services being tested.

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Amazon Go - It’s all about the back end

Amazon Go TAThe first consumer available Amazon Go store opened and every grocery cashier is looking at their paycheck. Well that’s probably an overstatement and in fact Amazon has been testing its Go concept on its own employees since December of 2016 and in development and internal testing for about five years, so the concept is far from new. And while the general news is all about consumers being able to walk out the door without saying hi to a cashier the real story is all about inventory and supply.

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Managing the supplier relationship makes business better

The relationship between supplier and customer is critical to both parties. But it most often falls on the customer to manage that relationship because while the supplier has plenty at stake, the customer has their own customers to consider. And if the product being delivered to the end customer falls short of expectation in any way, the customer will be the first to feel the impact. Supplier relationship management (SRM) is no longer just a ‘feel good’ part of the business. It’s critical and is being treated as such, and automated to a large extent. Having fast and accurate evaluation of supplier performance and acting in positive ways to either assure stability or taking quick action to avoid problems needs to be at the top of the list for companies that want to assure the best results for their own customers Here are four areas to pay attention to when managing the SRM.

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Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead

omnichannel shoppingThe 2017 holiday season saw a significant increase in shopping, with nearly 80% of U.S. holiday shoppers buying gifts from Amazon, more than any other top retailer. Feeling the pressure to stay ahead of Amazon, many retailers began holiday promotions in early November but this approach can backfire.

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