Retail

Retail (131)

Amazon Grows Up, Pays Use Tax (2)

amazontaxOne of Amazon's advantages over physical retailers has been that its sales have largely been free of state sales tax. That just changed.

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Explosive innovation

explosive innovationKeeping up with payment system news, even that part of it restricted to North America, is more than a full-time job. So much has happened recently, though, that it's time for a survey of recent highlights:

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Explosive innovation

explosive innovationKeeping up with payment system news, even that part of it restricted to North America, is more than a full-time job. So much has happened recently, though, that it's time for a survey of recent highlights:

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Social Media and CRM

social mediaSocial media make the customer more powerful than ever. Companies must re-learn how to listen and react. The customer is always right is one of the two ”commandments” of a super market chain in Connecticut. Their second commandment is “see rule number one”.  Anyone who does not take this seriously will not do well on social networking platforms where customers have not only a louder voice, but also can be heard around the World in minutes.

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Measuring Supply Chain Sustainability

sustainability-picOne of the mantras of modern management, ‘you can’t manage it if you don’t measure it’, certainly applies to supply chain sustainability. However, sustainability is often a moving target since almost every supply chain is different. A good way to find some commonality as a basis for understanding the term is to take a look at how businesses measure it.

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Change Management – A Must Have

changemanagementOne of the most ubiquitous tenets presented in just about every marketing class ever given is the four P’s of marketing, which are price, promotion, product, and placement.   You may be asking yourself now what this has to do with your e-commerce operations, but if we change our perspective slightly on the function of the department within the organization, we can see that the product and placement tags directly apply.

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From the Top - Elliott Grant

Elliott GrantScott Koegler, editor of ec-bp.com talks with Elliott Grant of Harvestmark at GS1 Connect 2012 about how case and item level tracking works with the fresh produce grocery market.

 

 

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The Drop Ship Dilemma

dropshipping

 

As a retailer or etailer, you know what I mean when I say “the consumer is driving the bus”. Your customers are always connected, they buy through multiple channels, price shopping has become a competitive sport, and they want their stuff immediately. In fact, if they could have their products magically pop out of their laptop after placing their order, they’d want that, too (I think Google is working on it). Oh yeah, they also want to be able to track their order from the moment they place it until it’s delivered.

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POS Data Sharing – Could the new Merchant Customer Exchange Spur Retailers to Share More with Suppliers?

pointofsalePoint of sale (POS) data has long been the domain of the retailer that collects it. It hasn’t always available – in detail, anyway – to manufacturers and suppliers that could use the data for such things as demand planning, improving supply chains to avoid stock outs and to better understand and act on buying habits so they can more accurately allocate advertising dollars. Of course, all those benefits would in turn benefit the retailers, which could improve planning and forecasting, reduce (or eliminate) stock outs, and even have leverage to enact and enforce service level agreements with suppliers.

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Powerful Players Persist in Promotion of Payment Projects

powerfulApple, Google, Sprint, Western Union, Visa: electronic wallets continue to attract investments from many of the world's largest and best-known companies.

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