Retail

Retail (131)

Change Management – A Must Have

changemanagementOne of the most ubiquitous tenets presented in just about every marketing class ever given is the four P’s of marketing, which are price, promotion, product, and placement.   You may be asking yourself now what this has to do with your e-commerce operations, but if we change our perspective slightly on the function of the department within the organization, we can see that the product and placement tags directly apply.

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From the Top - Elliott Grant

Elliott GrantScott Koegler, editor of ec-bp.com talks with Elliott Grant of Harvestmark at GS1 Connect 2012 about how case and item level tracking works with the fresh produce grocery market.

 

 

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The Drop Ship Dilemma

dropshipping

 

As a retailer or etailer, you know what I mean when I say “the consumer is driving the bus”. Your customers are always connected, they buy through multiple channels, price shopping has become a competitive sport, and they want their stuff immediately. In fact, if they could have their products magically pop out of their laptop after placing their order, they’d want that, too (I think Google is working on it). Oh yeah, they also want to be able to track their order from the moment they place it until it’s delivered.

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POS Data Sharing – Could the new Merchant Customer Exchange Spur Retailers to Share More with Suppliers?

pointofsalePoint of sale (POS) data has long been the domain of the retailer that collects it. It hasn’t always available – in detail, anyway – to manufacturers and suppliers that could use the data for such things as demand planning, improving supply chains to avoid stock outs and to better understand and act on buying habits so they can more accurately allocate advertising dollars. Of course, all those benefits would in turn benefit the retailers, which could improve planning and forecasting, reduce (or eliminate) stock outs, and even have leverage to enact and enforce service level agreements with suppliers.

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Powerful Players Persist in Promotion of Payment Projects

powerfulApple, Google, Sprint, Western Union, Visa: electronic wallets continue to attract investments from many of the world's largest and best-known companies.

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Trends in Play: Consumers Crave Convenience

money changing_handsWorldwide trends--toward convenience, rapid action, digital integration, and away from cash--in payment systems continue to play out in the latest news. Here are a few items that reinforce the movements "The Payoff" earlier described in more detail:

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Amazon Grows Up, Pays Use Tax

amazontaxOne of Amazon's advantages over physical retailers has been that its sales have largely been free of state sales tax. That just changed.

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Modest Ambitions

square-picture-300x283This week several news items speak to relatively modest ambitions of companies working in payment systems: rather than perfection over a wide domain, they seem to aim at incremental gains.

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Qthru Aims for a Different Self Check-Out

qthru-1-300x237Convenience is consumers' paramount value, at least as it has appeared in recent installments of "The Payoff". Seattle-area startup Qthru offers a new variant on the in-store shopping experience, with a priority on convenience.

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Innovation at check-out

checkoutline"I hate waiting in checkout lines" has its own Facebook page. So does "I Hate Self Checkout!!!" Are your customers stuck in those negative vibes?

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