Scott Koegler, editor of ec-bp.org talks with Liz Herbert, Senior Analyst for Forrester, about asking the right questions of a SaaS provider to make your migration to SaaS, the right one. In my conversation with Liz Herbert, of Forrester Research, Liz talks about the things that can be so right, and the things that can go wrong when making a commitment to implement a SaaS based solution. Whether you're considering a SaaS based solution for your EDI operations, or any other aspects of your business, these principals apply.