Estimated reading time: 0 minutes, 18 seconds
Change Management is Crucial
If you've ever been involved in a big software implementation project, you know how important the change management process is.
When the focus is on people, the 'IT project' becomes a business process enablement effort. Steve Banker on the Logistics Viewpoints site looks at examples presented at a recent conference and reviews Kotter's change principles. Check it out HERE.