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If you're one of the many on-line retail customers still steamed about a late delivery of holiday presents, you want to blame somebody. But who deserves your scorn? The store? UPS? FedEx?
It's not an easy thing to determine. The folks at the Supply Chain Digest take a shot at identifying the potential causes in an article you can read HERE. Be advised, though, that next year you won't have until 10pm on Christmas Eve to do your ordering! Last modified on Monday, 13 January 2014
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