It isn't often that I get to report that an effort to highlight things that should be done differently, result in an actual change to a company's trding practices. And it may be a simple coincidence that Anna's Linens has issued an update that conforms to my colleague, Marlow's suggestions, but change is good, particularly in this case. Read more...

I love small, local restaurants (in case you didn't already know that). They are typically pragmatic in creating their menus. One of my favorite local diners has possibly the world's greatest chili. They make it somewhere out behind the building, in a secret cauldron. But they admit that they either don't have the skill, or desire to develop their own salad dressings. So they serve Newman's Own dressings, for all the right reasons. Read more...

I was driving across the NorthEast this week, contending with the snow and other nasty weather impeding my progress. I pulled into a local truck stop along I-95 to calm my nerves and let the snow plows do their work. I grabbed my notebook (the paper one... not the computer) on the way in, because I had some diagrams I wanted to scribble down. It turned out to be one of my notepads from a few years ago. As I thumbed through the pages, I found this rhyme I wrote. My, how things have changed... or have they? Read more...