Technology (125)

Mobile Technology: How Retailers Can Prepare for the Return to “Normal”

A major concern for many businesses today is weathering the COVID-19 crisis. It has disrupted everything from supply chains to consumer spending and pushed companies to deploy business continuity plans. For many companies, COVID-19 has unexpectedly demonstrated the importance of managing critical supply chains using the right technology. 


Supply Chain is Turning to AI Amid Covid-19

Manufacturers are turning towards artificial intelligence (AI) to fill in the gaps of an industry on the cusp of collapse. All eyes are on the supply chain industry during the pandemic as they struggle to find enough employees to produce, assemble, and deliver finished products.  The answer may lie in AI as they can pick up the slack in industries where workers are few and far between.


Cheaper Sensors Expand IoT in Manufacturing

Internet of Things (IoT) is a technology that needs no introduction. It has become a leading topic of conversation in the world of technology and is slowly making way into almost every aspect of our lives. The manufacture of IoT devices has been growing significantly mainly in areas such as manufacturing and supply chain management. Research by Forrester Research in 2018 indicated that the largest spending on IoT would be experienced between 2017 and 2023. This spending will be focused on enabling new business models which include software and software-as-a-service (SaaS).


Financing the Supply Chain is Up Next on UPS' Agenda

Transporting goods from one point to another is now cheaper than ever before due to the advancements that have been in supply chain technology. The innovations in areas such as the Internet of Things and mobile telephony, big data, and weather forecasting tools that are useful in the shipping of goods have enhanced reliability of trade despite many challenges and risks that the industry continues to experience. While technology has significantly advanced, supply chain financing remains stuck in the past as a new decade of maturity beckons. Although buyer-centered plans still dominate, the focus has turned to the need to finance even the lower tiers of suppliers.


US Feds Want Supply Chain Infrastructure Security

In the current connected world, the supply chain faces a wide range of threats, both physical and cyber. The two have different implications for organizations. While physical threats can be more obvious and blatant in supply chains, cybersecurity threats are less noticeable and highly unpredictable and as such, they can cause massive damage to an organization. Think of terrorists attacking oil infrastructure and interfering with the supply chain. This is supply chain terrorism that is now one of the worst crimes. For this reason, the Federal Communications Commission has come up with new rules that regulate telecommunications devices that are used in the US. The recent action included the reduction of telecom infrastructure from China. This move is geared towards identifying, evaluating and addressing transactions that involve these hardware devices.


Supply Chain Start-Up Shipium's Software Enables Retailers to Offer Fast and Reliable Shipping

According to a Retail Touch Point survey, ““Two of the top three concerns among retailers are related to customers: expectations around delivery times at 49%, and expectations of free/low-cost shipping at 44%.” Demand for fast and affordable shipping has continued to grow. A decade ago it was normal for consumers to pay extra in order to receive their purchases within 2-3 days. Today Amazon and Walmart’s free two-day shipping has started the precedent that swift, reliable shipping shouldn’t cost extra. 


Declining Prices of IoT Sensors Is Extending Penetration Farther into Manufacturing Processes

The rise of IoT will significantly change many industries. However, companies that use IoT devices have faced various challenges mainly due to high cost of these devices. Companies in inventory and supply chain management have in the past experienced increased spending, and this is likely to go on between now and 2023. The increase in spending will result from new models of business that include software and products-as-a-service. The reduced cost of IoT sensors, increased connectivity and emerging software will be the leading areas that manufacturers will take advantage of going forward.


Mix Technologies and People to Maximize Your Supply Chain Efforts

Ever since the emergence of supply chain technology decades ago, there have been various views flying around on the impact of technology in the supply chain. While some people seem to suggest that technology will significantly hurt supply chain businesses, many argue that technology will provide opportunities yet to be explored. The truth however is that the mix of technology and people will result in so many more opportunities although it is no secret that some people will lose their jobs.


AI Increases Supply Chain Visibility

Without capitalizing on modern technology, the supply chain is inefficient and a company unable to compete favorably. It can even be worse with rising consumer demands and expectations. With increased awareness among the consumers, there is demand for faster turnarounds. As such, the industry requires Artificial Intelligence (AI) to improve visibility and facilitate efficiency. AI is changing various things in the supply chain.


How Conversational AI Will Transform Retail Customer Service

Consumers are increasingly comfortable with AI. As people increasingly interact with AI technology, conversational AI is poised to revolutionize retail customer service. Conversational AI is a technology that uses speech-based assistants to create meaningful and natural interactions with customers, similar to talking to another human. Conversational interfaces allow businesses to increase the efficiency and personalization of their customer service while also cutting costs.


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