Technology

Technology (116)

How Conversational AI Will Transform Retail Customer Service

Consumers are increasingly comfortable with AI. As people increasingly interact with AI technology, conversational AI is poised to revolutionize retail customer service. Conversational AI is a technology that uses speech-based assistants to create meaningful and natural interactions with customers, similar to talking to another human. Conversational interfaces allow businesses to increase the efficiency and personalization of their customer service while also cutting costs.

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How Blockchain is Will Be Used in the Supply Chain

Managing today’s supply chain can be highly complex. Depending on the items or products involved, supply chain may involve hundreds or even thousands of stages, different geographical locations, payments, entities and even number of days. As a result of this complexity and opaqueness, many professionals believe that blockchain is the silver bullet which could transform the challenges encountered in this sector. So from this point of view, how is blockchain likely to be used in the supply chain to sort out the current challenges? Here we look at the unique characteristics of blockchain and how it can help in the supply chain.

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Supply Chain Hacking is Gaining Momentum

Supply chain hacking and attacks present one of the most dangerous forms of hacking in the modern age of advanced information technologies. By getting access to the supplier’s network and hiding malicious code within the hardware, software, and apps in the supply chain, hackers have the capability of infecting thousands or even millions of computers within a very short time without the slightest evidence of foul play. This new trend shows that hackers are exploiting it to wreck havoc to unsuspecting manufacturers of electronic devices. The security sector and manufacturers are discovering the threats posed by supply chain hacking where attackers tend to focus on software providers instead of hackers hacking networks or devices directly.

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Voice Recognition In Warehouses

Voice recognition is one of the promising technologies that’s shown lots of potential over the past few years. In fact, it is very hard nowadays to come to the end of a tech discussion without mentioning this topic. As a result of the promising future that voice recognition holds, many industries and companies are rushing to implement it in their operations. Warehousing hasn’t been left behind in the adoption of voice recognition in day to day operations. The technology becomes helpful in the environment where e-commerce order volume continues increasing while the delivery window continues to close. Such innovation plays a critical role in aiding companies in meeting their goals for picking, packing and shipping items.

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Voice Applications In the Warehouse

Alexa and other voice applications have become a staple in the home. Mainly used to turn on appliances, adjust the heat, or look up the weather – households rely on it to make their lives easier. Like households; warehouses have begun using voice applications to cope with the increase demand of shipping products. As demand continues to surge warehouses are looking at new ways to accelerate the supply chain process without reducing productivity and efficiency.

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Image-I-Nation Technologies Just got Breached- Why you Should Care

Between November 1 and 15, 2018, a hacker or hackers had entry into Image-I-Nation Technologies’ database full of customer’s personal information. Some of the data breached included customers’ names, home addresses, date of birth, and social security numbers. Before you breathe a sigh of relief, you may have been affected even if this was the first time hearing of Image-I-Nation Technologies.

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What Lessons Can Businesses Take From AR in Education?

Augmented reality (AR) enables a more engaged, interactive, and retentive learning experience. AR is a technology that superimposes a computer-generated image upon a user’s view of the world. It also can engage users through auditory, visual, and touch-based experiences. People learn in several overlapping ways – auditory, kinesthetic, and visual – all of which are available in AR.

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Blockchain: The Best Prescription for the Medical Supply Chain?

I don’t know if Americans are getting healthier, but I do know they’re getting treated more. In 2009, American patients received just under four billion prescriptions and by 2016, doctors were signing about 4.45 billion per year. Some drugs may be widely manufactured, while others may originate from a single compounder, but wherever they come from, they go to every corner of the globe. There can be few greater logistical challenges than keeping track of all this medicine as it travels across oceans and continents, conveyed by containers, planes, trains, boats and even bikes and stored in various conditions. How can governments, manufacturers, hospitals, pharmacies and consumers maintain and trust this supply chain? Might blockchain, a new but versatile technology, provide the answer?

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The edge of the supply chain

yeshi kangrang 270514 unsplashThe supply chain is enabled in large part by technology. And as that technology continues to inhabit more and more diverse parts of the system it becomes even more important to understand how it can impact operations. The internet of things (IoT) is a now familiar concept as both businesses and consumers see computerized functions attached to everything from street lights to toothbrushes. Here’s an update on how those little devices are becoming more like full fledged computers and what you can expect from that.

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Think you understand blockchain?

blockchain demoIn general terms we kinda think we understand what blockchain is, right? It’s a distributed database with very secure encryption making it unchangeable and at the same time publicly visible and annonymous. Sounds good but what does that mean in real terms? If you’re still curious how all this comes together, here’s a demo created by Sean Han @seanjameshan · Developer & Designer, who exlpains, “Blockchain Demo is my attempt at demystifying the technology behind cryptocurrencies. It has a living blockchain, a peer-to-peer network, and a user tour.” You can walk through the 28 steps that describe what blockchain is and how it is made. By the way, this it NOT a crypto-currency demo. Remember that blockchain has lots of uses beyond exchanging money.

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