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Continuing today's theme of using actual data to identify best practices, Chris Cunnane on the Logistics Viewpoints site looks at the concept of sharing inventory between on-line and brick & mortar locations.
Research tells us that "those organizations that share inventory across channels have increased customer retention 12% year-over-year, compared to a 1% reduction for those companies that do not share inventory." Good info, I'd say. Check out the article HERE. Last modified on Monday, 17 August 2015
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