My first horror story is about a company much like any other. A mid sized supplier; not at all out of the ordinary. The company had (or at least THOUGHT they had) a great EDI program that they had implemented, and things were going well. They were ahead of the game, using EDI when many other companies hadn't yet taken the leap. At first glance, things seemed to be going well. Customer demand was high, orders were coming in left and right, and shipments were up from the previous year. It was a time of great celebration, especially in such a rough economy. Things were looking good for these folks. Read more...