Buzz
Resisting Change
- Friday, 05 October 2012
Change is tough. Some people don't have a problem dealing with it, but others do. There are many reasons for that.
Read more...Improve the Customer Experience
- Friday, 05 October 2012
The quality of the customer experience (CX) is a big driver of a number of things that can affect your bottom line.
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Intuit's Secrets to Success
- Sunday, 07 October 2012
I've watched Intuit grow over the years from a small company with a flagship product that seemed to be embedded in every SMB I visited, to one that's a lot bigger with much more to offer.
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