Estimated reading time: 0 minutes, 16 seconds
Visibility and Performance in an Omnichannel World
Michael Allen, in a post on the Retail Gazette site, takes a look at recent data from the Retail Systems Research group about omnichannel retail. Forrester has also contributed some analysis he reviews as well.
Omnichannel brings complexity, but visibility and execution are keys to success in addressing the challenges. Check out his report HERE.
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