News (3585)
Procurement Hiring Challenges
Hiring for the procurement function is a tough nut to crack. In many cases, managers are looking for someone with so many high level attributes it's equivalent to trying to find the proverbial 'purple squirrel'.
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Omni-Channel Customer Service
One obvious impact of the move toward omni-channel retailing, which may not be all that obvious, is to customer service personnel. How do they take care of customers that have moved ahead of them on the technology curve?
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Leave Good Memories
We all deal with customers. Those who interact with B2B partners understand they don't necessarily think like consumers all the time.
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BPO Partners
Business process outsourcing (BPO) is still steaming along. Lots of vendors out there use technology partners in their practices.
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Collaboration is Key
In a CFO article, Shawn Casemore shares the 'secret ingredient' for supply chain success. It's collaboration, and not just among supply chain participants.
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How's It Look for Manufacturing?
Supply Chain Digest comes through again with a short piece analyzing where manufacturing stands 5 years after the Great Recession.
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Omni-Channel Retail Examples
The buzz around omni-channel can sometimes seem like a lot of fluff, unless you can think through examples that help you understand where profits can be made.
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Measuring 3PL Services
Big companies are big consumers of 3PL services. But there are differences between the logistics providers that need to be measured.
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Kentucky's Bet on Cloud ERP
The State of Kentucky's educational system is 'all in' with cloud technology. They're managing 173 school districts using an ERP system located in a center over 1000 miles away.
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Amazon and B2B
As we all know, Amazon has stuck its considerable toe in the B2B water with the opening of Amazon Supply. As it moves forward, supply chain and logistics challenges are popping up.
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