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News (3585)

The Impact of Customer Service

Kate Leggett in Computerworld UK provides great insight into the value of customer service in enterprises.

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Mobile eCommerce

On the Business2Community site, Andras Deak tells us about the evolution of electronic commerce and how social media and mobile technologies are enhancing the mix.

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Procurement Strategies for Humans

In our efforts to automate each and every business process, it's sometimes to our surprise to find something a computer can't do.

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Identify Your ERP Project Killer

A big ERP project is hard work, made even more difficult by a key person in the organization who's not on-board. 

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Sustainability Trend in Packaging

Although cost is the prevailing driver in the packaging industry today, the trend toward "green" will overtake it soon.

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eCommerce Drives Supply Chain Changes

The end-user, that means you and me, is driving changes all through global business, no moreso than in supply chains. From DC locations, storage configurations, transportation options, to the use of robots, lots of change is in the air.

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RFID by the Glass

Finally, an application for RFID that I can appreciate! Claire Swedberg in RFID Journal tells us about the inroads being made in the beverage business by RFID.

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Logistics Challenges

Logistics and transportation have many challenges, but based on projections of what the business landscape will resemble a few years out, which one sticks out?

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The ERP Crystal Ball

Brian Sommer had a busy month attending various IT and ERP focused conferences. I n ZD Net, he talks about some common themes he identified.

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JDA & RedPrairie Combo

Two familiar names are joining forces. We have a couple perspectives on RedPrairie's acquisition, one by Dan Gilmore of Supply Chain Digest and a different spin by Jason Busch of Spend Matters.

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