Those of us who have survived ERP implementations know that 'customization' is a dirty word. It's not that it can't be done (it can, as your programming consultants will gleefully inform you), but that it has impacts down the line that you may regret. Read more...

Who has more potential to create value, the hot tech startup of the small supplier who goes after a big contract? Conventional wisdom may say the tech company wins hands down, but the folks at Harvard reviewed a recent study and think otherwise. Read more...

Just because you have a mountain of data, it doesn't follow that you'll be able to use it effectively. One of the keys to leveraging Big Data is agility, or the ability to make the data actionable in responding to changes in the business environment. Read more...