Super User

Super User

Chatbots in the Chain

chatbotsYou’ve likely encountered chatbots even if they didn’t introduce themselves as such. Today you’re most likely to encounter them when you call a customer support hotline or online chat service. They ask questions and deliver answers and act surprisingly like human operators… except they’re much more quickly available.

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Planning for Disruption

According to Forbes, companies with flexible supply chains can survive and even thrive in a disaster such as Hurricane Harvey. Having a set of contingency plans and advance warning has helped companies in Harvey's path reroute their distribution and fulfillment.

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Middle Market Companies Form Strong Supply Chains

The National Center for the Middle Market has completed a study of the middle market companies interact and ultimately affect the supply chain, reports Crain’s Cleveland Business. These companies often work closely with only one or two large companies, but become an integral part of the supply chain.   Read more...

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