Estimated reading time: 0 minutes, 23 seconds

Time to Referee?

We've all seen it: a couple co-workers are going at one another, and you need to decide whether to stick your nose in or not. Sometimes it may be tempting to just watch them slug it out, but intervention of some sort is usually the better approach.
Resolution of the conflict will be best for all parties, but it needs to be done right. ON the HBR site, Amy Gallo provides pointers. Check it out HERE.
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