On the technology front, topics like outsourcing and the cloud are tied together in subtle ways, according to James Governor. The growth of cloud tech is an enabler, in a way, of 'big' outsourcing, which can increase the risk to business processes dependent upon the technology. Read more...

When the future of retail is discussed, there's no denying the impact of the omnichannel consumer. The brick & mortar store of the past is now becoming an additional distribution point for on-line orders, as an example of one major disruption to its traditional role. Read more...

eProcurement vendors have made a lot of promises to supply chains, but are  they delivering? Well, there are indeed many challenges, not the least of which is selecting a provider. Read more...