
Retail (156)
Managing the supplier relationship makes business better
- Monday, 15 January 2018
- Retail
- Written by Scott Koegler
The relationship between supplier and customer is critical to both parties. But it most often falls on the customer to manage that relationship because while the supplier has plenty at stake, the customer has their own customers to consider. And if the product being delivered to the end customer falls short of expectation in any way, the customer will be the first to feel the impact. Supplier relationship management (SRM) is no longer just a ‘feel good’ part of the business. It’s critical and is being treated as such, and automated to a large extent. Having fast and accurate evaluation of supplier performance and acting in positive ways to either assure stability or taking quick action to avoid problems needs to be at the top of the list for companies that want to assure the best results for their own customers Here are four areas to pay attention to when managing the SRM.
Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead
The 2017 holiday season saw a significant increase in shopping, with nearly 80% of U.S. holiday shoppers buying gifts from Amazon, more than any other top retailer. Feeling the pressure to stay ahead of Amazon, many retailers began holiday promotions in early November but this approach can backfire.
Preparing Your Business for the Holiday Rush
- Monday, 04 December 2017
- Retail
- Written by Erin Pearlman
Consumers are continually increasing their holiday spending budgets year-over-year. With more sales opportunities than ever before, can your business handle the influx of orders, customers, and shipments? Here are 7 things your business can start doing now to prepare for the holiday rush.
Online Holiday Shoppers May Break Distribution Channels
- Monday, 27 November 2017
- Retail
- Written by Scott Koegler
Early results from 2017 holiday shopping show big increases in spending. As of this writing brick and mortar results are still preliminary with Cyber Monday and weekend online purchases still not tallied. But a survey conducted by Voxware indicates this year’s shoppers have higher expectations than in previous years. And they want flawless delivery in record times. Will the increased activity and inflated expectations dampen shoppers’ confidence in online ordering when they count on expeditious delivery the most?
Reverse logistics will trash your inventory plans
- Tuesday, 12 September 2017
- Retail
- Written by Super User
It’s the 4th quarter of the year when retailers are finalizing their stock in anticipation of the holiday season. Historical trends set the stage for quantities, locations, and pricing but a major shift in how consumers consider their own purchase strategies will play havoc with retailers. The problem is with product returns and how consumers now consider their purchases to be temporary.
Retail by the App
- Monday, 01 February 2016
- Retail
- Written by Scott Koegler

Beware the Shopper
- Friday, 15 January 2016
- Retail
- Written by Scott Koegler

POS Data Sharing- The Ultimate Big Data
- Monday, 14 December 2015
- Retail
- Written by Beth Bacheldor
Point of sale (POS) data has long been the domain of the retailer that collects it. It hasn’t always available – in detail, anyway – to manufacturers and suppliers that could use the data for such things as demand planning, improving supply chains to avoid stock outs and to better understand and act on buying habits so they can more accurately allocate advertising dollars. Of course, all those benefits would in turn benefit the retailers, which could improve planning and forecasting, reduce (or eliminate) stock outs, and even have leverage to enact and enforce service level agreements with suppliers.
Enjoy Big Gains By Involving Your Smaller Vendors In Your EDI Process
- Monday, 18 May 2015
- Retail
- Written by Tami Kamin Meyer

When The Weather Gets Rough, Retail Goes Omni-Channel To Survive
- Wednesday, 06 May 2015
- Retail
- Written by Tami Kamin Meyer
Boston and much of the nation’s East Coast might have been buried under piles of snow during the winter of 2015, but the retail industry itself did not get buried. How can that be, considering roads were impassable for days in many areas, freezing temperatures were ideal for snowman survival and people were just plain miserable?
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