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Retail

Retail (158)

What's Omni-Channel Mean to Me?

thumb Cart-and-SmartPhone-580x360One ‘hot’ phrase that won’t go away any time soon is ‘omni-channel’. Why should it? It’s in the process of changing the way you shop and buy as a consumer, and if you’re involved in eCommerce or the supply chain, it’s having a big effect on your work as well.

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How Sustainable are My Suppliers?

thumb green-recycling-iconI’ve become increasingly interested in supply chain sustainability over the past few months. There’s plenty of activity in that arena and it’s not likely to calm down soon. Sustainability is both good for the environment and great for business, and that’s a powerful combination. Read more...

The New Consumer - How To Get More Walletshare

endless aisleToday’s Internet savvy consumer has any number of options to find, compare, price and buy products, from cars to clothes to computers and more. It’s this shopping smorgasbord, and the online computing that enables it, that is transforming buying habits. But in order to capture wallet share of the new consumer, retailers need to rethink and refine online sales functions, order fulfillment and distribution models and visibility into and management of their inventory and supply chain processes.

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POS Data Sharing – Could the new Merchant Customer Exchange Spur Retailers to Share More with Suppliers?

pointofsalePoint of sale (POS) data has long been the domain of the retailer that collects it. It hasn’t always available – in detail, anyway – to manufacturers and suppliers that could use the data for such things as demand planning, improving supply chains to avoid stock outs and to better understand and act on buying habits so they can more accurately allocate advertising dollars. Of course, all those benefits would in turn benefit the retailers, which could improve planning and forecasting, reduce (or eliminate) stock outs, and even have leverage to enact and enforce service level agreements with suppliers.

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Ship From Store: The Trend In Order Fulfillment

dropshippingIt is no secret that e commerce channels and online sales are a rapidly growing force in the retail sector. In fact, JDA predicts that by 2015, e commerce channels will be responsible for nine percent of total US retail sales. With online sales becoming such a prominent power force, retailers are beginning to think outside the box and come up with ways to better handle their online orders. One unique and emerging trend? Using in store inventory as a way to fulfill online orders.

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Sharing Data Delivers Success

shared dataThe good news is there’s more and more product data available for suppliers and retailers. The not-so-good news is that sharing that data has become overwhelming as economic conditions continue to be a challenge and industry growth is changing the way data sharing continues to grow.

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Amazon Grows Up, Pays Use Tax (2)

amazontaxOne of Amazon's advantages over physical retailers has been that its sales have largely been free of state sales tax. That just changed.

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Explosive innovation

explosive innovationKeeping up with payment system news, even that part of it restricted to North America, is more than a full-time job. So much has happened recently, though, that it's time for a survey of recent highlights:

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Explosive innovation

explosive innovationKeeping up with payment system news, even that part of it restricted to North America, is more than a full-time job. So much has happened recently, though, that it's time for a survey of recent highlights:

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Social Media and CRM

social mediaSocial media make the customer more powerful than ever. Companies must re-learn how to listen and react. The customer is always right is one of the two ”commandments” of a super market chain in Connecticut. Their second commandment is “see rule number one”.  Anyone who does not take this seriously will not do well on social networking platforms where customers have not only a louder voice, but also can be heard around the World in minutes.

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