Retail

Retail (158)

To Showroom, or Not....

6 showroomMy buddy Buzz posted links recently to a couple articles on the topic of ‘showrooming’. It’s a term describing the relatively new practice by consumers of using a physical retail establishment and  resources to research a purchase later made on a website or through a mobile device. Retailers don’t like this behavior, but in an omnichannel retail world it’s inevitable to some extent. What I’m struggling with is whether it’s right or ethical for the consumer to engage in this practice.
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Modest Ambitions

square-picture-300x283This week several news items speak to relatively modest ambitions of companies working in payment systems: rather than perfection over a wide domain, they seem to aim at incremental gains.

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On the Line - Debbie Irwin

Debbie IrwinScott Koegler of ec-bp.com talks with Debbie Irwin of Land-O-Lakes about her quest to find tools to manage data about the company's products.

 

 

 

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On the Line - Sue Abrams

Sue AbramsScott Koegler, editor of ec-bp.com talks with Sue Abrams about her quest to find tools to manage the transition of data between her ERP and GDSN repository.

 

 

 

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Amazon Grows Up, Pays Use Tax

amazontaxOne of Amazon's advantages over physical retailers has been that its sales have largely been free of state sales tax. That just changed.

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Trends in Play: Consumers Crave Convenience

money changing_handsWorldwide trends--toward convenience, rapid action, digital integration, and away from cash--in payment systems continue to play out in the latest news. Here are a few items that reinforce the movements "The Payoff" earlier described in more detail:

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Powerful Players Persist in Promotion of Payment Projects

powerfulApple, Google, Sprint, Western Union, Visa: electronic wallets continue to attract investments from many of the world's largest and best-known companies.

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M-payments will change sales in your stores

squareM-payment, procure-to-pay (P2P), and other emerging payment techniques "The Payoff" covers each week are often regarded in terms of cost savinglogistic compliance, and automation. Those are crucial benefits, of course, and the easiest to quantify. What's truly exciting about these opportunities, though, is the way they'll qualitatively change your customers' experience in your stores.

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Cash and Checks on Way Out

dollar-flying-awayEvery day brings news of innovation in money and payments. Consider what turned up just since we reported on MasterCard's ambitions last week:

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Mastercard Aggressive about Cashless

RFID-Credit-Card-Technology"Cashless society" means something different to law enforcement agencies, privacy advocates, consumer agencies, development consultants, retailers, and other constituencies. MasterCard has been in the news often lately, revealing what it thinks about the place of cash in a consumer society. Let's look at the evidence.

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